Are you looking for the best options to book 9/11 Memorial & Museum tickets online? Learn more about tickets price, guided tours, combined tickets, how to skip the line, travel tips and more.
Find below a complete guide to getting tickets for the 9/11 Memorial & Museum in New York City, including:
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How much do 9/11 Memorial & Museum tickets and tours cost?
A visit to the 9/11 Memorial is completely free, though you will need to buy a ticket if you wish to visit the Museum. You may also join a guided tour to learn more about the history of the site. Please find tickets price below.
- Museum admission: $26 (adults), $20 (young adults 13-17, students and seniors), $15 (youth 7-12), free (children aged 6 and under)
- Museum admission with guided tour: $46 (adults), $40 (young adults 13-17, students and seniors), $35 (youth 7-12), free (children aged 6 and under)
- Early access museum tour: be the first to enter the museum at 8 am for a unique behind-the-scenes museum experience. $65
- Memorial guided tour: enjoy a 45-minute guided tour of the 9/11 Memorial. $15
- Memorial guided tour & museum admission: $41 (adults), $35 (young adults 13-17, students and seniors), $30 (youth 7-12), free (children aged 6 and under)
- Memorial tour + museum tour & museum admission: enjoy a 90-minute guided tour of both 9/11 Memorial & Museum. $75
- Youth & family tour: join a 60-minute family tour of both 9/11 Memorial & Museum. $39 (adults), $35 (young adults 13-17), $27 (youth 7-12), free (children aged 6 and under)
How do you book 9/11 Memorial & Museum tickets in advance? How do you skip the line?
Booking online is a smart way to skip the line at any popular tourist site. You can book 9/11 Memorial & Museum tickets directly on the official website, or via a travel website such as Viator, Getyourguide or Tiqets to name a few.
We recommend you to compare prices between providers before making a booking as discounts are often available and can save you some money.
Are there any 9/11 Memorial & Museum guided tours? Are they worth it?
Absolutely! Guided tours offer numerous advantages.
Skip the line: at any tourist venue, hiring a tour guide gets you in and out faster, while getting the most benefit from your visit.
Visit the most important parts: your guide will take you to the important must-see spots and avoid the less interesting sections.
Learn more: you can ask all the questions to your knowledgable tour guide who can tell you just what you want to know.
There are a lot of guided tours available online. Compare all the deals and book the one that suits most your needs.
Are there any combined tickets including 9/11 Memorial & Museum tickets and other attractions?
New York is a fascinating place, with millions of things to see and do. But you’re only visiting for a limited time, and you want to cram as much activity as possible. Combined tickets help you do this while saving time and money. Here are the most popular combined ticketsome options you can check out.
- 9/11 Memorial & Museum + Statue of Liberty – Use this awe-inspiring combo to visit two of New York’s most iconic venues – the rebuilt World Trade Centre and Lady Liberty.
- 9/11 Memorial & Museum + One World Observatory – Explore Ground Zero and listen to its epic stories before taking in the view from Freedom Observatory.
- 9/11 Memorial & Museum + Empire State Building – Get iconic views from the building that King Kong climbed.
- 9/11 Memorial & Museum + Wall Street – Enjoy a walking tour and discover the financial center of New York City.
Is it possible to visit the 9/ 11 Memorial & Museum for free?
While the 9/11 Memorial is free and open from 7:30 am to 9 pm, the following visitors don’t have to pay to visit the 9/11 Museum:
- Family members of people who passed away at the Twin Towers
- Police offers, firemen, and port authority staff with valid ID (NYPD, FDNY, and PAPD)
- Active military personnel and military veterans
- Kids younger than 7 years get free tickets – they don’t pay, but they’ll receive a free ticket which they have to show at the door.
- On Tuesdays after 5 pm, anyone can get in for free. Tickets are issued starting at 4 pm and are limited, on a first-come, first-served basis.
Are 9/11 Memorial & Museum tickets included in any attractions city passes?
Buying a city pass lets you visit your selected venue at a discount, and it can also get you promotional prices at other top tourist sites. City passes often include transport options and subsidized parking. Here are some city passes that offer 9/11 Memorial Museum access.
- The New York Pass – With tickets to a hop-on-hop-off bus, you can visit more than 100 of New York’s top attractions free of charge with no waiting time. The price of your New York Pass depends on duration. It’s anything from $134 for a 1-day pass to $469 covering 10 days. Kids’ passes are discounted, from $99 for 1 day up to $299 for 10 days.
- New York Explorer Pass – Buy tickets at 50% off, complete with hop-on-hop-off bus access so you can easily travel between tourist venues. Prices start at $94 adults (and $70 for kids under 12), which covers three tourist sites.
- New York City Pass – Don’t get them mixed up. This NYC Pass gets you a 40% discount, but transportation isn’t included. At $132 for grown-ups and $108 for kids, you can choose 6 of New York’s top tourist sites. It’s valid for 9 consecutive days.
- New York C3 Pass –It covers the same ten sites at the NYC Pass, but you can only visit three. You don’t have to choose in advance – you can decide as you go. You have a 9-day window to use your C3 Pass. It cost $84 for adults and $64 for kids.
- Sightseeing Pass – This includes 100 top attractions, 4 hop-on-hop-off bus tours, 2 other bus tours, and much more. Passes start at $229.
Read our full guide with tips about city passes in New York City or book one of them.
What will you see?
Visiting the 911 Memorial Museum is both sobering and uplifting. You’ll hear stories of tragedy and heroism, leaving you both sad and hopeful. Some of the sites include:
- Historical exhibits that talk about the days before and after 911. It’s not advisable for kids under 10 years, because of the potential emotional impact.
- In Memoriam, a tribute to the fallen.
- Daily feature films in Museum Pavilion L2, the museum’s auditorium.
- The Survivor Tree, a Callery Pear which lived through the disaster, was rehabilitated, and replanted at Ground Zero. Seedlings from this tree are annually donated to three communities that have survived tragedies of their own.
- Twin Reflecting Pools drop into the largest man-made waterfall in the US. The pools lie in what would have been the shadow of the Twin Towers, and measure nearly an acre each. At the edge of the pools, there are bronze engravings naming everyone we lost. The pools are 10m metres deep (32 feet).
- The Sphere, which was originally positioned between the Twin Towers, survived the attack and now has an eternal flame as a tribute.
- The Observatory includes a pre-show, 3 floors to explore (100 to 102), a pod elevator ride, and See Forever Theatre.
What is the best time to visit the 9/11 Memorial & Museum? How to avoid the crowd?
Like many tourist sites, it’s best to visit soon after opening or just before closing if you want to beat the crowds. For the 9/11 Memorial & Museum, it’s most empty between 7:30 am and 10 am, then again between 7 pm and 9 pm
What are the 9/11 Memorial & Museum opening hours?
The Memorial is open daily from 7:30 am to 9 pm.
The Museum is open from Sunday to Thursday from 9 am to 8 pm (visitors can’t enter after 6 pm) and from Friday to Saturday from 9 am to 9 pm (visitors can’t enter after 7 pm).
Travel tips
- The 9/11 Memorial & Museum brings up a lot of intense emotions, so don’t plan anything afterwards. Just have a quiet lunch, snack, or soothing stroll to let yourself recover.
- Some of the exhibitions are kid-friendly but consider paying a pre-visit to be sure it won’t affect them too badly.
- A tour guide can help you decide which segments are ideal for children. Downloading the guide ahead of time also helps you see what the little ones are in for.
- It takes about 2 hours for a satisfying visit, so even if you’re not using a tour guide, give yourself sufficient time.
- On the anniversary, the museum is partially secluded for family members directly affected by the tragedy. The public can only visit after 3 pm until midnight.