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About TourScanner

TourScanner is your go-to platform for discovering and comparing tours and activities worldwide. We aim to make travel planning easy and enjoyable by providing a comprehensive selection of options from various providers. Explore, compare, and book your next adventure with us.

What is TourScanner?

TourScanner is a price comparison platform specifically for tours and travel activities. By using the TourScanner search engine, you can compare prices from over 30 different Online Travel Agencies (OTAs), ensuring you find the best deal for you.

Why use TourScanner?

Finding and booking tours and travel activities can often be a frustrating and time-consuming process, leaving you uncertain if you’re even getting the best deal. By using TourScanner, though, you will save time and ensure that you are paying the lowest price available on the web.

How does TourScanner work?

TourScanner simplifies your search for the perfect tour or travel experience by comparing prices from over 30 booking websites and ensuring you get the best deal. The price you see on our platform is exactly what you pay, with no hidden costs.

When you select a tour or activity, we provide a comprehensive list of options from our partner Online Travel Agents (OTAs). You can choose the OTA you prefer for booking, based on price, convenience, or any other factor that matters to you. TourScanner is designed to make your experience as flexible and user-friendly as possible.

In return for directing you to them, our partner provides us with a small referral fee. This doesn't lead to any markup on the prices you see – you're getting the exact same rates as if you went directly to the agents.

What can I find on TourScanner?

Through TourScanner, you can search almost any tour, attraction or travel experience, from snorkeling adventures in Bali and tickets for the Vatican Museums to helicopter tours over Las Vegas and guided excursions through the Loire Valley Castles!

Who is behind TourScanner?

TourScanner is brought to life by a diverse team of over 30 people representing over 10 nationalities from around the globe, all united by a shared passion for travel. To learn more about our journey and the people who make it happen, you can read about us and our mission statement.

How can I stay updated on new tours, destinations, and promotions?

The best way to keep on top of the latest tours, destinations and promotions is to sign up for our free newsletter that comes out twice a month.

How do I contact TourScanner?

For inquiries related to bookings, you should contact the online travel agency through which you made the reservation, as we do not directly manage bookings on our site. You can find the contact information of our partners on our contact us page.

Bookings and payments

Is TourScanner free to use?

Yes, TourScanner is totally free to use - there are no hidden strings, surcharges or subscriptions required. The prices shown on TourScanner are the same displayed on the partner websites. If you see any discrepancies, it is due to different dates selected, options or additional items, or technical errors.

Who processes the payment?

When you make a payment for a tour or activity you found on TourScanner, the processing is handled by our partner Online Travel Agencies (OTAs), who act as the merchant of record. This means that the actual booking and payment transaction takes place directly with the OTA. For selected partners, we host a booking page on the TourScanner website to streamline your experience, but the booking itself, including payment processing, is still directly managed by the OTA.This ensures that your transactions are secure and handled by experienced professionals in the travel industry.

Is it safe to book through TourScanner partner websites?

The Online Travel Agencies (OTAs) we partner with are some of the most trustworthy and reputable in the industry, including well-known names like Viator and GetYourGuide. You can be confident in the safety and reliability of booking through our partners.

How can I manage my bookings?

All tours and travel activities are booked directly with our Online Travel Agencies (OTAs) partners, not through TourScanner. For any questions regarding your booking, you should contact the OTA. To manage your bookings, you need to visit the website of the OTA you used. You should find all the relevant details in the confirmation email you received after making your booking., )

User details, privacy policy and cookie policy

What personal information does TourScanner collect from users?

We only collect basic information, such as your name and email address, when you create a user account. Creating a user account allows you to use the wishlist and manage the newsletter.

Are my details safe?

Absolutely, we are committed to protecting your privacy. We will not sell, share, or disclose your IP details, personal information, cookies or location data to any third parties, except as outlined in our privacy policy and cookie policy.

What are cookies and how does TourScanner use them?

Cookies are text files with small pieces of data stored on your device when you visit websites. At TourScanner, we use cookies to enhance your browsing experience. They help us remember your language and currency preferences, understand how you interact with our website, and improve the functionality and speed of our platform.

Does TourScanner store any credit card or banking information?

No, TourScanner does not store any credit card or banking information. All booking and payment processes are handled entirely by our partner Online Travel Agencies (OTAs). When you make a booking, your financial details are processed directly through the OTA you choose, ensuring your payment information remains secure and is not accessed or retained by TourScanner.

Who can I contact for more questions about my privacy and data on TourScanner?

For any further information regarding privacy and data on TourScanner, you can contact us and we will get back to you as soon as possible.

Currencies, languages and website features

Why is the currency different when I get redirected to an online tour agency website?

TourScanner offers the flexibility to view and compare tours and travel activities in over 20 currencies. However, some Online Travel Agency (OTA) sites may present prices or accept payments in only a select range of currencies. Keep in mind that when you make a payment in a currency different from that of your bank or card issuer, they handle the conversion rate, not TourScanner. Your bank or credit card company might use an exchange rate that differs from ours and could impose a conversion fee. For specific details about the exchange rate and any potential charges, it's best to consult your bank directly.

How do I change the language on TourScanner?

On the top of our page, you will find a flag icon. If you click on it, you can select a different language from the menu. TourScanner is available in English, Spanish, German, French, Portuguese, Italian, Russian and Dutch.

How do I change currency on TourScanner?

You can change currency on TourScanner by clicking on the currency icon at the top of our page. There are over 20 different currencies you can select.

I found a problem on TourScanner, how do I report it?

If you have encountered a problem on TourScanner, whether it's a technical glitch, a pricing concern, or something else, our team is ready to help resolve it. Please email us at [email protected] with a detailed description of the issue. Your feedback is invaluable in helping us improve TourScanner.

Partners and affiliates

How can I become a TourScanner partner?

If you work for a large marketplace and you wish to be listed on our platform, please contact us. We will get back to you as soon as possible!

How can I list my experience on TourScanner?

If you would like to list your experience on TourScanner, you have to sign up with one of our partners. After signing up, your tour or travel experience will automatically appear in our search engine results.