9-11 Memorial, Ground Zero: Tickets and Tours

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Four airliners crashed on American soil during September 11, 2001, including two that barreled into the World Trade Center. The deadliest terrorist attack in America killed nearly 3,000 people and injured more than 25,000. Today, the site of the destruction gets honored as a memorial and museum for the victims of 9/11. After getting your 9-11 Memorial & Museum tickets, you will have the opportunity to walk Ground Zero and get a first-hand account of the event that forever changed history.


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9-11 Memorial, Ground Zero: Tickets and Tours

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Four airliners crashed on American soil during September 11, 2001, including two that barreled into the World Trade Center. The deadliest terrorist attack in America killed nearly 3,000 people and injured more than 25,000.

Today, the site of the destruction gets honored as a memorial and museum for the victims of 9/11. After getting your 9-11 Memorial & Museum tickets, you will have the opportunity to walk Ground Zero and get a first-hand account of the event that forever changed history.

Here's all you need to know about the 9/11 Memorial & Museum, one of the most poignant museums in New York City.

What are the prices of 9-11 Memorial & Museum tickets?

It is free to attend the 9/11 Memorial. However, you do need to buy tickets to visit the museum.

9-11 Museum Ticket

The general admission ticket gets you entry to the 9-11 Memorial and Museum for one cost.

  • Adults: US$ 26
  • Seniors (65+): US$ 20
  • Young adults (13-17)/students: US$ 20
  • Children (7-12): US$ 15
  • Veterans: US$ 18
  • Children (under 6): FREE

9-11 Museum Ticket + Guided Tour

The pass provides entry to the memorial and museum with a personal tour of the exhibits, where you receive a deeper background and history surrounding the events of 9/11.

  • Adults: US$ 46
  • Seniors (65+): US$ 40
  • Young adults (13-17)/students: $40
  • Youth (7-12): $35
  • Veterans: US$ 38
  • Children (under 6): FREE

9/11 Museum Ticket + Memorial Guided Tour

The pass combines museum admission with a guided tour of the memorial site.

  • Adults: US$ 41
  • Seniors (65+): US$ 35
  • Young adults (13-17)/students: US$ 35
  • Youth (7-12): US$ 30
  • Veterans: US$ 33
  • Children (under 6): FREE

Other 9-11 Memorial & Museum Tickets and Tours

There are a few other alternative ways to visit the 9-11 Memorial & Museum, including:

  • Memorial Guided Tour: Does not include entry to the museum, but only costs US$ 15.
  • Youth & Family Tour: The tour is more family-friendly for travelers with little kids (starts at US$ 27).
  • Early Access Museum Tour: You get to enter the museum before the general public for a unique behind-the-scenes tour (US$ 65).
  • Memorial Tour + Museum Tour: Tour both facilities with a guide for a complete experience (US$ 75).

Are there any discounted tickets?

The 9-11 Memorial and Museum has several different discounts. Perhaps the most important is a discount for veterans, considering many served in Afghanistan or Iraq following September 11. Secondly, typical discounts apply for museum tickets and tours for seniors (65 and older), young adults (13-17), students, and youth (7-12).

When can I visit the 9-11 Memorial & Museum for free?

The 9-11 Memorial & Museum is open and free to the following individuals:

  • Family members of victims of September 11.
  • Active-duty military personnel (veterans receive a substantial discount).
  • NYC first responders (police, firefighters, port authority) with valid identification.
  • Children six and younger get in free to the 9/11 Memorial.

Are 9-11 Memorial & Museum guided tours worth it?

Absolutely! There are several different tours of the 9-11 Memorial and/or 9-11 Museum. The benefits of booking a guided tour include:

  • The opportunity to skip the line and have a scheduled tour that is already reserved and prepared upon your arrival.
  • See the most important parts of the memorial and museum, as well as learn more about the troubling history of September 11th.
  • The opportunity to ask questions to a knowledgeable guide about the event and Ground Zero.

How do you book 9-11 Memorial & Museum tickets in advance?

9-11 Memorial & Museum tickets and guided tours are available for sale on the official website. You can also find tickets through third-party travel sites like Viator and GetYourGuide.

Please note that 9-11 Memorial & Museum tickets and tours (particularly combined offers) get discounted on a regular basis. Use our search engine and compare all the different offers available for your desired date.

Are there any combined tickets including 9-11 Memorial & Museum tickets and other attractions in NYC?

There are so many things to do in New York City that it serves you well to combine 9-11 Memorial & Museum tickets with other offers to save money. The two most popular combined tickets are:

What will I see?

The 9-11 Memorial & Museum is the site of Ground Zero, where the twin towers of the World Trade Center came crashing down on September 11, 2001. The monumental event forever shaped American history and changed the world as we know it.

Today, the nearly 3,000 lives lost at the World Trade Center, along with the thousands of victims that suffered injuries, is acknowledged at the site, which was concrete and steel rubble for years before it was cleaned up and transformed into a memorial.

Visitors learn about the history of the World Trade Center twin towers, as well as the al-Qaeda coordinated terrorist attacks that orchestrated the September 11 attacks. The memorial commemorates the 2001 attacks as well as the lesser-known 1993 World Trade Center bombing victims.

Your time at the 9-11 Memorial & Museum is both sobering yet enlightening. It tells the story of brave men and women that helped save lives that horrific day. The memorial site includes a tribute to the fallen, feature films, survivor tree, memorial reflecting pools, and surviving artifacts of the towers.

Are 9-11 Memorial & Museum tickets included in any attractions passes?

There are several New York City attractions passes which include admission to the 9-11 Memorial and Museum:

  • New York Pass: The pass has an impressive list of more than 100 NYC attractions you can visit while seeing the city. It is expensive, yet if you have the time to see multiple attractions will likely pay itself off.
  • New York Explorer Pass: The NYC Explorer Pass includes admission to the memorial and museum. You can save up to 50% depending on how many attractions you visit while it is valid.
  • New York CityPASS: The city pass provides discounts of up to 40%, but transportation is not included like some of the other offers.

What are the 9-11 Memorial & Museum opening hours?

The 9-11 Memorial is open daily from 7:30 am to 9 pm. The 9-11 Museum is open Sunday-Thursday (9 am – 8 pm). Please note the final admission of the day for the museum is at 6 pm. The 9-11 Museum is open Fridays and Saturdays from 9 am to 9 pm. The final entry of the day for weekend hours is at 7 pm.

What is the best time to visit the 9-11 Memorial & Museum? How to avoid the crowd?

The 9-11 Memorial and Museum are popular exhibits, considering the historical significance. Therefore, it does reward you for arriving at the memorial as soon as possible in the morning. It doesn’t take long for crowds to gather at the memorial, particularly on weekends and holidays. The hours of 7:30 AM to 10 AM are your best for smaller crowds.

Travel Tips

  • Please be respectful: The 9-11 Memorial and Museum is on a site where nearly 3,000 people lost their lives. Please respect the fact that some people visiting the museum may have family or friends that lost their lives on that tragic day in history.
  • Consider the appropriateness for children. If you are traveling with children, you may want to consider their age and if the memorial is appropriate. The 9-11 Memorial & Museum features some graphic material and images.
  • Please note the special visitation hours on September 11th. The memorial gets reserved for victims of the family until after 3 pm on September 11.