Xel-Ha: Tickets

With secret grottoes, underground rivers and sweeping bays, Xel-Ha is a paradisiacal spot within the Mexican Riviera. Add a plethora of exciting activities, such as snorkeling, ziplining and sea trekking, and you’ve got a destination that guarantees fun for all the family.

By purchasing Xel-Ha tickets, you’ll enjoy the contrasts of the park, from rip-roaring activities designed to make you squeal to tranquil havens that fill you with inner peace. Bound to be a highlight of your Cancún vacation, Xel-Ha shouldn’t be missed.

Here's all you need to know about Xel-Ha, one of the most exciting theme parks in Cancún.

How much do Xel-Ha tickets cost?

There are different options to choose from when it comes to purchasing your Xel-Ha tickets, depending on the activities you wish to participate in and how far in advance you book.

All-inclusive pass

By purchasing all-inclusive Xel-Ha tickets, you’ll have full reign of the park and you’ll also be provided with food throughout the day, as well as access to an open bar.

• Adults: US$115
• Children aged 5-11: US$86

Advance all-inclusive pass

You can save money on your Xel-Ha tickets by purchasing them online, at least 7 days in advance of your visit. If you book your pass more than 20 days in advance, you’ll receive an extra discount of 5%.

• Adults: US$103
• Children aged 5-11: US$78
• Children under 5: Free

Total pass

With the total pass, you’ll have all the benefits of the all-inclusive pass, plus you’ll gain access to additional activities, including sea trekking.

• Adults: US$158
• Children aged 5-11: US$132
• Children under 5: Free

Who is eligible for discounts?

Senior citizens who are residents of Mexico and are in possession of either an INAPAM or INSEN card benefit from 50% off the Xel-Ha entrance fee.

Should you book in advance?

While you can purchase your passes at the ticket booth in the park, it is advisable to book your Xel-Ha tickets online in advance. By booking at least 7 days in advance, you’ll save 10% on the entrance fee and, if you manage to book more than 20 days before your visit, you’ll save an additional 5%.

You’ll also be guaranteed entrance on the day of your choosing, which avoids any disappointment on the day. Securing your tickets online takes just a couple of minutes and helps to make for a smooth, and stress-free trip.

What are the best Xel-Ha tours?

Xel-Ha day trip

On this Xel-Ha day trip, you’ll benefit from a convenient accommodation pickup service that transports you directly to the park. You’ll simply select your Cancún hotel from a dropdown menu and, on the day of the excursion, await collection from a friendly driver in the lobby at a predetermined time.

You’ll cover the 110 kilometers that separate the two destinations in a comfortable vehicle with no more than 15 passengers on board and, upon arrival at Xel-Ha, you can spend the day at your leisure, exploring all of its attractions, and activities, such as snorkeling, ziplining and jungle hikes.

After a tiring, yet extremely rewarding day discovering this Mexican paradise, you’ll simply hop back onto your vehicle and relax as you speed back to Cancún.

Are there any combined tickets or tours including Xel-Ha and other attractions?

By purchasing combination Xel-Ha tickets, you’ll typically save money versus booking two or more separate excursions. It will also spare you unnecessary stress and make for a more seamless experience, knowing everything is arranged for you. These combination Xel-Ha tours are ideal for anyone with a limited itinerary as you can see a number of attractions in just a few short hours or days, depending on the destination.

●   3-Day Xcaret Park, Chichen Itza and Xel-Ha tour: Discover the best of Mexico on this multi-day tour from Cancún exploring the Mayan roots of the country, showcasing the natural wonders of the region and allowing you plenty of time to experience a range of stimulating activities, visiting Xcaret, Chichen Itza and Xel-Ha.

●   Day trip to Tulum and Xel-Ha: Journey to Tulum and roam its most significant archeological site, dating back to the 13th century. Discover more about Mayan culture before experiencing the vivid underwater wonderland of Xel-Ha’s natural aquarium.

What will you experience?

Xel-Ha is a theme park situated within the Riviera Maya that revolves around showcasing the very best of Mexico’s natural world to its national and international visitors. The main feature of the park is its inlet, which forms a natural aquarium, brimming with a variety of more than 90 species of exotic marine life, including surgeonfish, parrotfish and rays.

Visitors on a Xel-Ha tour can explore the unique rock formations of the park’s cenotes and grottoes filled with sparkling turquoise waters or head to Chacah’s Garden, which is home to a scattering of Chacah trees planted by a host of celebrities. Outdoor enthusiasts will be in their element with a wide range of activities to participate in, which include cycling through enchanting jungles, hiking through verdant greenery and snorkeling.

Those who wish to put their coordination skills to the test can try out “Trepachanga” — a wobbly rope walk across the river — while culture lovers can learn about the Mayan traditions around bee-keeping at the Meliponary.

Unlike many other attractions, Xel-Ha is an all-inclusive destination, meaning that visitors can benefit from endless local cuisine, as well as free-flowing drinks throughout the day, without having to spend an additional cent.

Those who upgrade to the total pass can also choose from a handful of exhilarating activities not accessible to other visitors, including sea trekking, which involves walking along the sea bed to discover even more marine life, as well as snorkeling with a motorjet and manatee encounters.

How to get there?

You can take a direct bus from Cancún’s main bus station to Xel-Ha, which makes your journey extremely convenient. You can expect the route to take approximately 2 hours and you should consider purchasing your return tickets in advance as the bus can fill up fast.

What are the opening times?

Xel-Ha is open from 8:30 AM to 6 PM every day. However, some attractions on site have their own opening times, including the Scenic Lighthouse, which is open between 9 AM and 5 PM, as well as the Cliff of Courage, which operates from 9 AM to 6 PM.

Is it wheelchair friendly?

Xel-Ha is mostly accessible to wheelchair users. Upon arrival at the park, staff will be able to inform you of any activities or areas that are not suitable for those with limited mobility, as well as the parts that are. Alternatively, persons with disabilities can select from a range of other attractions in Cancún that are fully accessible.

When is the best time to visit Xel-Ha?

The best time to visit Xel-Ha is between November and April, during the dry season. The temperatures are warm but not overly hot, and there is less chance of rain. However, December to March is the peak tourist season for the Riviera Maya, so you can expect more crowds.

To avoid masses of people, consider visiting on a weekday and early in the morning so you can make the most of your time at the park.

Which other theme parks can be visited in Cancún?

• Xplor Adventure Park
• Selvatica Park
• Extreme Adventure Park
• Xoximilco
• Xenses

Travel tips

• While most of the day will likely be spent in the water, there are walking trails, so ensure you have comfortable shoes. A change of clothes will also be handy.
• Xel-Ha is an eco-friendly park, and the use of regular sunscreen is prohibited as it can harm marine life. Only biodegradable sunscreen is allowed, so make sure to purchase some before your trip or at the park itself.
• The sun can be intense, especially during mid-day. Remember to drink plenty of water and protect yourself from the sun.